ON YOUR SIDE
HELP, WHEN IT MATTERS.
Answers to questions about CHILENA. So you can get back to the next match.
Which devices can I use?
CHILENA is designed for iPhone and iPad. Check the App Store listing for compatibility requirements.
Do I need an account?
You can explore features available to guests or sign in with Apple or Google. An account lets you synchronise preferences linked to your profile.
Why are some match details or the live pitch unavailable?
Commentary, dynamic pitch, lineups and statistics depend on provider coverage for each match. Available data can vary by competition and fixture.
How do I manage notifications?
Enable notifications in the app settings and grant permission when iOS asks. Manage preferences in the app or in iOS Settings.
How do I delete my account?
Delete your account and associated data from Profile. Deletion is permanent; details are in the Privacy Policy.
How can I report a problem?
Email info@chilena.app with a description, steps to reproduce the issue, device model and iOS version. Do not include passwords or access codes.